FAQ | Terreux Mind and Body
It all began with a simple idea fueled by a deep passion. As a small business, we pride ourselves on personal attention and dedication to every detail — rooted in quality, integrity, and a commitment to excellence in everything we do.
WHY CHOOSE TERREUX MIND SOY CANDLE?
CLEAN BURNING & ECO-FRIENDLY
Our candles are crafted from 100% natural soy wax — paraffin-free, toxin-free, and sustainably sourced. Unlike conventional candles, they produce minimal soot for a healthier indoor atmosphere.
LONG-LASTING & EVEN BURN
Designed to burn slowly and cleanly for maximum fragrance enjoyment, each candle features a cotton wick and premium essential oil blends for a robust yet soothing aroma.
HANDCRAFTED FOR A LUXURIOUS EXPERIENCE
Every Terreux candle is meticulously hand-poured in small batches, with elegant jars crafted to enhance your home decor and cultivate a serene atmosphere.
What makes Terreux Mind candles different?
Hand-poured in small batches for outstanding quality and eco-friendly living, infused with premium fragrance blends for a clean, longer-lasting burn — made without paraffin or harmful chemicals, with cotton wicks for a healthier home.
Are your candles vegan and cruelty-free?
Yes! We use 100% soy wax, plant-based oils, and cruelty-free ingredients — free from sulfates, phthalates, parabens, and pesticides. We're committed to sustainability through biodegradable soy wax, reusable jars, and eco-friendly packaging.
How strong are your candle scents?
Perfectly balanced — our candles fill a room with a delightful atmosphere without overwhelming the senses, using high-quality fragrance and essential oils for a clean, long-lasting aroma.
What is Your Return Policy?
We take pride in our handcrafted products. Unopened or unworn items can be returned within 30 days of receipt for a full refund — simply visit our website and complete the return request form. If your candle arrives broken, email a photo to bellaonlinestore@yahoo.com and we'll ensure a prompt resolution. Please include your order number and relevant details; once processed, we'll provide a return shipping label.
Can I Sell Your Candles in My Store?
Yes! We love working with online and brick-and-mortar retailers. Register for a wholesale account here or shop our products on Faire.