Frequently asked questions
It all began with a simple idea fueled by a deep passion. As a small business, we pride ourselves on personal attention and dedication to every detail. Our approach is rooted in quality and integrity, ensuring that everything we do reflects our commitment to excellence.
WHY CHOOSE TERREUX MIND SOY CANDLE?
CLEAN BURNING & ECO-FRIENDLY
Our candles are crafted from 100% natural soy wax, ensuring they are paraffin-free, toxin-free, and sustainably sourced. Unlike conventional candles, they generate minimal soot, promoting a healthier indoor atmosphere.
LONG-LASTING & EVEN BURN
Experience the benefits of our soy wax candles, designed to burn slowly and cleanly for maximum fragrance enjoyment. Featuring a cotton wick and premium essential oil blends, each candle offers a robust yet soothing aroma that beautifully envelops your space.
HANDCRAFTED FOR A LUXURIOUS EXPERIENCE
Each Terreux Mind candle is meticulously hand-poured in small batches, guaranteeing exceptional quality and craftsmanship. With their elegant, frosted jars and captivating aromatic scents, our candles are crafted to enhance your home decor and cultivate a serene atmosphere.
What makes Terreux Mind candles different?
Experience the warmth of our artisanal soy candles, hand-poured in small batches to guarantee outstanding quality and eco-friendly living. Infused with premium fragrance blends, these candles provide a clean, longer-lasting burn. Made without paraffin or harmful chemicals, our candles come equipped with cotton wicks, fostering a healthier atmosphere in your home.
Where Can I buy Your Candles in Person?
Discover our full range of products at our retail partner, Painted Tree, located at 47100 Community Plaza G-8 in Sterling, Virginia.
Are your candles vegan and cruelty-free?
Yes! We use 100% soy wax, plant-based oils, and cruelty-free ingredients.
We are dedicated to sustainability through the use of biodegradable soy wax, reusable jars, and eco-friendly packaging, all aimed at reducing our environmental footprint. Our products are free from sulfates, phthalates, parabens, and pesticides.
How strong are your candle scents?
Our candles deliver a perfectly balanced fragrance, creating a delightful atmosphere that fills the room without overwhelming the senses.
We use high-quality fragrance and essential oils for a clean, soothing burn and a long-lasting aroma.
What is Your Return Policy?
We take pride in our handcrafted products. You can return any unopened or unworn items within 30 days of receipt for a full refund. To initiate a return, simply visit our website and complete the return request form. If your candle arrives broken, please send a photo to bellaonlinestore@yahoo.com, and we will ensure a prompt resolution.
When filling out the return request, please include your order number and any pertinent details about the item you're returning. Once we process your request, we will provide you with a return shipping label.
Can I Sell Your Candles in My Store?
Yes! We love working with online and brick-n-mortar retail stores. We would love to provide you with a high quality, caused-based candles and room sprays. Register for a wholesale account here or shop our products in Faire!
Beyond the ordinary
This is where our journey begins. Get to know our business and what we do, and how we're committed to quality and great service. Join us as we grow and succeed together. We're glad you're here to be a part of our story.